MARCH MEETING

ALL TEAM MEMBERS INCLUDED

March 15, 2012

6:00 p.m.  –  8:30 p.m.

Dothan Country Club

JOHN COTTON

CEO at Dental Team Performance

The GameCHANGER Solution

Ø Understand WHY Open-Broken-Cancelled Appointments Happen

Ø Know How to Measure Your O-B-C and The $$$ Impact

Ø Understand How Each Team Member Affects the Results

Ø Learn How to Change Patients Behaviors With Patient Experiences

Ø Effective Communications Matter!  Know Who, How, What & When

Ø Learn How to Connect With Your Patients Outside of the Practice

Ø Optimize Appointment Confirmations With 5 Proven Methods

Ø Be a magnet!  Help Prospective Patients Find You

Ø Incentives!  Know How to Design a Specific Incentive Plan

Ø Learn How to Clone Your Best Patients

Ø Capture All of Those Patients That Slip Through the Cracks

Ø Learn Scheduling Proficiencies!  Benefit Patients, Team and You 

Sponsor:  Fain Casey, Henry Schein